Why choose us?
We do what we say we will
Integrity and trust are vital to MYCU. We trust our people to make the right decisions for our business. We earn their trust by being open and transparent. We deliver on our promises. Our actions match our words.
We focus on creating value
Using our experience and skills we make decisions quickly, maintaining momentum that is vital to our success. Our momentum keeps us focused, our skills sharp, our instincts honed which creates opportunities for our people. With momentum, we pursue opportunities to create value in the broadest sense – from member returns, to meaningful benefits for our communities
We are accountable
We demand responsibility from ourselves and support the responsibility of others. Our people are empowered to do the right thing and this responsibility goes hand in hand with accountability. Each of us is personally accountable to all our stakeholders for our actions over the long term.
We dare to be different
An important element of MYCU’s difference is to find innovative ways to create value and improve every day. It’s about having a spirit that inspires individuals to be inventive. This is achieved within a framework of strong prudential management along with adherence to our high professional standards.
We value our people
We build a strong performance culture focussed on recognising rewarding and developing staff, including leadership and capability development. We respect and encourage diversity in our working environment.
We act with care
We recognise and respect the impact we have on the world around us. We take our role in society seriously so that in everything we do, we work with a sense of care. We support contribution to the communities where we operate.
Many thanks for all your help to date. Dealing with you and My Credit union has been a rewarding experience.
I've been a member for over 24 years now and I absolutely love you guys. Keep doing what you're doing. :-)
I had the same account since 1985 when it was the Statehealth Credit Union. It has served me well over the years with different services & products. Even though I live in Tasmania now, I can still do everything from here quite effectively. Thank you.
Our Vision + Mission
“To be recognised as a leading financial institution in the mutual sector.”
“To remain the trusted banking partner and improve the financial well-being of our Members by delivering superior value and personalised service.”
At MYCU we offer a full range of financial services including:
- Home & Investment Loans
- Personal Loans
- Car Loans
- Savings & Transaction Accounts
- Term Deposits
- Online Banking
- Financial Planning
We are committed to ensuring that Corporate Social Responsibility (CSR) is part of the fabric of our organisation. This goes beyond donating money or time for various causes. For us it is about providing resources and encouraging our communities to make positive differences.
Recent sponsorship and charity activities:
- Ashfield Golf Day
- Jeans for Genes Day
- Daffodil Day
- Bandaged Bear
- Cumberland Hospital Fete
- Special Childrens Christmas Party Newcastle
- Childrens Hospital Education and Research Institute (CHERI) Conference
- Transport Workers Union
- Health New England Excellence Awards
- Westmead Hospital Week
- Kaleidoscope Paediatric Conference
- Association of Asian Confederation of Credit Unions
- Griffith Swans Football and Netball Club
- Digging Deep for Myanmar
- Stockton ADHC Staff Recognition Awards
- MS Society
- Australia's Biggest Morning Tea
- Goulburn Hospital Staff Recognition Awards
- University of Newcastle Nursing Careers Expo
- Nepean Midwives Conference
- New South Wales Medical Student Council
- Australian College of Mental Health Nurses: GWS Mental Health Nursing Conference
Rates & Fees
Thank you for your excellent service. We truly appreciate it. We are highly pleased with the professional manner in which our personal loan and home loan was finaread more
I wanted to say a special thanks to the team at My Credit Union. I've had a long association with MYCU. Congratulations on such a great work ethic and perfect cusread more
Just wanted to write and say how great the ladies are out at your Parramatta branch. It's clear nothing is a problem for them at all, and there is always a smilread more