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Testimonials

"Highly pleased with the professional manner"

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Thank you for your excellent service. We truly appreciate it. We are highly pleased with the professional manner in which our personal loan and home loan was finalised. Our interaction was purely via email and through your consistent follow up calls and updates both our personal loans and home loans were completed efficiently. You have been very helpful right from the very start and we are very thankful for that. We are definitely putting a good word about you and how reliable the rest of the staff are to our friends and family. - Lea

 

"Exceptional customer service"

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I wanted to say a special thanks to the team at My Credit Union. I've had a long association with MYCU. Congratulations on such a great work ethic and perfect customer service. The team at MYCU has exceptional customer service and a wonderful attitude. Always a joy contacting you all. - Penny

 

"There is always a smile"

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Just wanted to write and say how great the ladies are out at your Parramatta branch. It's clear nothing is a problem for them at all, and there is always a smile and most importantly excellent assistance! So thank you for all your help. Keep up the good work. – Bernard

 

"Personal approach to service"

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I am very impressed with the service provided by the team at MYCU. I am impressed by the manner in which I am spoken too and the fact the MYCU has such a personal approach to service. - Alexandra

 

"Pleasure to do business with you"

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I have collected the new car this morning and all went well, thank you. I would like to thank the team at MYCU. You were wonderful and it was a pleasure to do business with you. - Helen

   

"Always received excellent service"

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Thank you very much for that. I would like to add that over all the years I have been with Resources/My Credit Union and all the dealings I have had with them, I have never had any problems whatsoever. I have always received excellent service and your staff have always been very professional, friendly and helpful. Even though I have been living in Darwin for the last 9 years and there are no branches here that has never been a problem. - Deborah

 

"Never been happier"

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I have never been happier with banking institution than since I joined what was Resources and now is My Credit Union. I will NEVER do business with the "big banks" again. You have a wonderful model I have no intention of taking my business anywhere else and when my friends, family and colleagues express their frustration and dismay about their banks I tell them about you. - Heidi

 

   

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